Crisis Intervention & Management Module

Module Sections:

Establishing a Common Ground

Defining Crisis

As clinicians with different training backgrounds, the language we use to understand our work is often different from one clinician to another. This section will explore those differences and establish a common understanding of the concepts addressed in this and subsequent modules. Speaking the same language will help us collaborate more effectively with one another. This section provides information to support a common language while asking you to consider how you conceptualize information.

Journal- Recall a family you recently helped during a time of crisis.

Defining crises depends upon where you look. A crisis can be identified in several ways:

  • An event, circumstance or issue (e.g., death in the family, job loss, violent event)
  • The process by which an issue is handled can become the crisis (e.g., frustration, hopelessness in response to failed attempts to resolve issues)
  • A family’s experience of limited resiliency or resources (e.g., continual decline in functioning and accumulated effects of multiple crises)
  • A single crisis may be embedded in a larger pattern of recurring crises occurring over time (e.g., crisis-->helper interventions-->repair-->period of calm-->repeated crisis).